organiztional behaviour

Topics: Organization, Organizational studies, Decision making Pages: 15 (934 words) Published: October 18, 2014
Chapter 1

What is
Organizational
Behaviour?
Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition. Copyright © 2004 Pearson Education Canada Inc.

Outline
• What is Organizational Behaviour?
• OB and Today’s Challenges in the
Canadian Workplace
• How Will Knowing OB Make a
Difference?
• OB: Making Sense of Behaviour in
Organizations
• There Are Few Absolutes in OB
Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition. Copyright © 2004 Pearson Education Canada Inc.

What is Organizational
Behaviour?
Questions for Consi
1.
2.
3.

derat ion

What is organizational behaviour?
What challenges do managers and employees face
in the workplace of the 21st century?
How does knowing about organizational
behaviour make work and life more
understandable?

Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition. Copyright © 2004 Pearson Education Canada Inc.

Organizational
Behaviour


. . . a field of study that investigates
how individuals, groups and structure
affect and are affected by behaviour
within organizations, for the purpose of
applying such knowledge toward
improving an organization’s
effectiveness.

Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition. Copyright © 2004 Pearson Education Canada Inc.

Why Do We Study OB?
• To learn about yourself and how to deal with
others
• You are part of an organization now, and will
continue to be a part of various organizations
• Organizations are increasingly expecting
individuals to be able to work in teams, at
least some of the time
• Some of you may want to be managers or
entrepreneurs
Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition. Copyright © 2004 Pearson Education Canada Inc.

What is an
Organization?
• A consciously coordinated social
unit, composed of two or more
people, that functions on a
relatively continuous basis to
achieve a common goal or set of
goals.

Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition. Copyright © 2004 Pearson Education Canada Inc.

Exhibit 1-5
Competing Values
Framework

External Focus

Internal Focus

Flexibility

Control
Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition. Copyright © 2004 Pearson Education Canada Inc.

Roles and Skills in the New
Workplace
Mentor

Innovator
Broker

Facilitator
Monitor

Producer

Coordinator

Director

Control
Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition. Copyright © 2004 Pearson Education Canada Inc.

External Focus

Internal Focus

Flexibility

How Companies are
Changing









“Cool” Companies
Believe casual days are
progressive
Believe titles are obsolete
Don't impose on employees'
personal time
Allow staff to come and go as
they please
Offer all employees stock
options
Let employees make decisions
that affect their work
Offer assistance with childcare
Have minimal bureaucracy (red
tape)










“Old” Companies
Think casual Fridays are pitiful
Charge employees for perks and
incentives
Hold events on employee time
Have flex time: but only
between 7:30 a.m. and 6:30 p.m.
Hide financial results from their
employees
Encourage employee input -but rarely act on it
Employ rigid hierarchies (chain
of command)
Stop at “open door” policies

Chapter 1, Stephen P. Robbins and Nancy Langton, Fundamentals of Organizational Behaviour, Second Canadian Edition. Copyright © 2004 Pearson Education Canada Inc.

Exhibit 1-1 Challenges
Facing...
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