Resilience capacity provides the basis for restoration after a severe jolt and can offer an opportunity for an organization to undergo a positive transformation as a result of overcoming an exceptionally challenging experience. Similarly, strategic agility enables a firm to initiate and apply flexible and dynamic competitive moves in order to respond positively to changes imposed by others and to initiate shifts in strategy to create new marketplace realities (McCann, 2004). The purpose of this business report is to examine Al Noor's approach to organizational agility and resilience; looking specifically at the promotion of leadership and enterprise workforce. It explores the benefits to the organization of the implementation of a systematic plan for selecting, motivating and developing employees with the requisite skills and demonstrated behaviors to operate effectively in highly uncertain, highly unstructured environments and demonstrating how enabling this improves organizational outlook. As organizational resilience and agility is seen as a systematic property, both individual and organizational levels are explored. In today’s global economic climate businesses need to sustain a competitive advantage to remain above the competition. It is the geopolitical uncertainty, with unprecedented changes and instability and business discontinuities that demand organizational agility and organizational resilience. Unforeseen circumstances like the terrorist acts of September 11th had adverse effects on businesses that dealt with commodities such as gold, and the company was no exception. The sudden hike in gold price resulted in the company losing millions, and the lack of agility and resilience the organization possessed meant it paid greatly with the years that followed. Presently, in the company is undergoing major transformational changes to its corporate strategy and development, and a change that the new HR team is pushing towards is changing the way recruitment is being carried out. Arguably, human talent is capital; talented persons carry within them, in their knowledge and expertise, important parts that are means of production. Intellectual capital and talented labor force is now central to many business enterprises (Rivette & Kline, 2000). It is argued adequate job fit needs to play into consideration to allocate correct personnel to handle a demanding job role within the gold/jewelry sector given the businesses geographical location and fierce competition which is ever-growing due to rising gold stocks. In addition with the recent rapid development of the United Arab Emirates has seen greater rise in competition. At the individual level, resilience can be explained through occupational stress or burnout that account for the continuation of or even increases in worker performance and psychological well-being in the face of difficult work conditions (Carver, 1998; Maslach & Leiter, 1997). At the organizational level, characteristics of organizations (e.g. human resource practices, organizational culture and values) have been related to agile reactions and continued survival under volatile, demanding work conditions (Horne & Orr, 1998; Mallak, 1998). An organization's capacity for resilience is rooted in a set of individual level knowledge, skills, and abilities and organizational routines and processes by which an organization conceptually positions itself, acts decisively to move forward, and establishes a setting of diversity and adjustable integration that enables it to overcome the potentially debilitating consequences of a disruptive shock (Lengnick-Hall & Beck, 2009). A organizations capacity for developing organizational resilience is achieved through strategically managing human resources to create individual competencies among core employees, that when combined at the organizational level, make it possible for organizations to effectively absorb uncertainty, develop situation-speciﬁc responses to threats,...
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