Bma Chapter15,16,17 Multipule Choice

Topics: Structure, Organizational structure, Organization Pages: 12 (1856 words) Published: June 9, 2013
Chapeter15
Question 1 (1 point)
Organisational structure is made up of six key elements. Which of the following is not one of these elements? 1) coordination
2) formalisation
3) departmentalisation
4) centralisation

Question 2 (1 point)
Work specialisation is the same as:
1) unity of command
2) span of control
3) job grouping
4) division of labour

Question 3 (1 point)
Which one of the following components of organisational structure specifically defines where decisions are made? 1) centralisation
2) technology
3) formalisation
4) complexity

Question 4 (1 point)
At an Alcoa aluminium tubing plant, production is organised into five departments: casting; press; tubing; finishing; and inspecting, packing and shipping. This is an example of ________ departmentalisation. 1) process

2) product
3) functional
4) geographic

Question 5 (1 point)
The unbroken line of authority that extends from the top of the organisation to the lowest echelon and clarifies who reports to whom is termed: 1) authority
2) chain of command
3) power
4) unity of command

Question 6 (1 point)
Which of the following is a drawback of a narrow span of control? 1) It encourages overly tight supervision and discourages employee autonomy. 2) It is inexpensive.
3) Managers maintain closer control.
4) It empowers employees.

Question 7 (1 point)
If you have a narrow span of control, you have a ________ organisation. 1) matrix
2) multi-level
3) short
4) tall

Question 8 (1 point)
Explicit job descriptions, lots of rules, and clearly defined procedures concerning work processes are consistent with: 1) technological innovation
2) high formalisation
3) an organic model
4) high centralisation

Question 9 (1 point)
The ________ is most widely practiced in small businesses in which the manager and owner are one and the same. 1) simple structure
2) bureaucracy
3) matrix structure
4) centralised structure

Question 10 (1 point)
The key underlying all bureaucracies is:
1) dual lines of authority
2) flexibility
3) standardisation
4) wide span of control

Question 11 (1 point)
The matrix structure combines which two forms of departmentalisation? 1) functional and product
2) product and organic
3) organic and mechanistic
4) simple and functional

Question 12 (1 point)
Which one of the following problems is most likely to occur in a matrix structure? 1) loss of economies of scale
2) employees receiving conflicting directives
3) decreased response to environmental change
4) decreased employee motivation

Question 13 (1 point)
The ________ is also called the network or modular organisation. 1) boundaryless organisation
2) virtual organisation
3) pyramid
4) team structure

Question 14 (1 point)
An organisation that seeks to eliminate the chain of command, have limitless spans of control, and replace departments with empowered teams is the: 1) boundaryless organisation
2) team structure
3) virtual organisation
4) matrix organisation

Question 15 (1 point)
If there is low formalisation, a comprehensive information network, and high participation in decision making, one would expect a(n): 1) stable structure
2) organic structure
3) bureaucracy
4) mechanistic structure

Question 16 (1 point)
Work specialisation can be carried too far and may result in employee boredom, stress, and absenteeism. 1) True
2) False

Chapter16
Question1
When an organisation acquires immortality, we can say that it has: 1) become institutionalised
2) become socialised
3) acquired a dominant culture
4) developed subcultures

Question 2
________ is a system of shared meaning held by the organisation's members that distinguishes the organisation from other organisations.

1) Formalisation
2) A ritual
3) The organisational chart
4) Organisational culture

Question 31 / 1 point
Which of the following is not a characteristic...
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