Capability Audit

Topics: Organizational studies, Wells Fargo, Edgar Schein Pages: 3 (668 words) Published: April 20, 2015


Introduction
A company’s capability means the ability to innovate, or to respond to changing customer needs. Organizational capabilities are key intangible assets that make a significant difference when it comes to market value. Organizational capabilities are stable over time and more difficult to copy than other competitive advantages like product strategy or technology. A capabilities audit can show a company how measure up and how to build on intangible strengths to implement cultural interchange and communal harmony among employees. Some capabilities that well-managed companies all tend to have are as follows Talent: Talent is the organizational capability that attracts, motivates and retains competent and committed people. Productivity measures, retention statistics, employee surveys, and direct observation are ways to evaluate a company's talent Speed: This is the ability to recognize opportunities and to act immediately. Acting quickly can refer to exploiting new markets, creating new products, establishing new employee contracts, or implementing new business processes. Shared Mind-Set and Coherent Brand Identity: This is the organizational capability that ensures that employees and customers have positive and consistent images of and experiences with an organization. Shared Mind-Set and Coherent Brand Identity: This is the organizational capability that ensures that employees and customers have positive and consistent images of and experiences with an organization. Accountability: This is being good at obtaining high performance from employees. Performance accountability becomes an organizational capability when employees realize that failure to meet their goals would be unacceptable to the company Learning: This is generating and generalizing ideas with impact. New ideas can be generated by benchmarking, experimenting, continuously improving, etc. Look at what other companies are doing and hire or develop people with new skills and ideas....
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