Developing effective management skills to deal with specific challenges and problems of an organisation is vital to any business and organisation in a global competitive environment where technology changes rapidly. Ivancevich and Matteson (2002) stated that in today’s competitive world, the effective company is typically the one that provides customers with quality products and services. Developing effective skills in dealing with specific challenges in order to compete effectively and to achieve a set goal is the aim of every successful organisation all over the world today. An online dictionary (businessdictionary.com) describes an “organisation as a social unit of people, systematically structured and managed to meet a need or to pursue collective goals on a continuing basis. All organisations have a management structure that determines relationships between functions and positions, and subdivides and delegates roles, responsibilities, and authority to carry out defined tasks. Organisations are open systems in that they affect and are affected by the environment beyond their boundaries”. All organisations have some function to perform and there are different types of organisations including multinational, financial institutions, national companies, government and non-governmental organisations, profit and not-for-profit organisations etc. Ivancevich and Matteson (2002) stressed that an effective organisation is one that is able to translate quality improvement into results: more-satisfied customers, a more-involved workforce, better-designed products, and more creative approaches to solving problems. Having said this, implementing a strategy effectively is a key driver of financial performance, and organisations that fail to fully engage their workforce in the business strategy will fail to produce reliable, sustainable business results. Financial performance, retention and an organisation's ability to attract talent are also very vital. According to Mullins (2010), all organisations have their own individual character, culture and sense of identity and differ in attributes, processes and methods of working. He posits that despite the differences, there are at least four common factors in any organisation: people, objectives, structure and management. Based on this assumption, one can rightly say an organisation’s culture can be determined by the quality and effectiveness of their manager, his leadership skills, organisation structure, resources, staff productivity, and, ultimately success or failure of the organisation. A manager should have the ability to direct, supervise, encourage, inspire, and co-ordinate, and in doing so facilitate action and guide change. Organisational and communications skills and qualities such as integrity, honesty, courage, commitment, sincerity, passion, determination, compassion and sensitivity are all important in leadership. (Field 2002) stated that evaluating the organisation’s members trust and motivation is very essential because these are the major forces that drive any individuals to achieve desired results. We can see that while leadership skills are important, organisations need to motivate employees because employees are likely to be more productive and creative if motivated. There are several factors that organisations need to take into account to ensure effective management. In this essay attempt will be made to discuss some of the key factors effecting organisational management. Some of the key factors that will be discussed are Organisational Culture, Leadership Styles, Organisational Ethics, Knowledge and Change Management, and Information and Communication Technology.
Culture may be defined as the sum total of the beliefs, knowledge, attitudes of mind and customs to which people are exposed in their social conditioning. Through contact with a particular culture, individuals learn a language, acquire values and learn habits of...
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