Organisation and behaviour

Topics: Organizational culture, Organization, Organizational studies Pages: 48 (16434 words) Published: May 27, 2015
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2012/13
Nelson College London
Dr. Imran and Nazim Uddin
Nazim Uddin
V1-December 2012
HND Business
Organisations and Behaviour

Organisation
Behaviour
and

UNIT MANUAL- HND Business- Organisations and Behaviour

TABLE OF CONTENTS
Organisational structures and culture..........................................................................................3 Impact of organisation’s structure and culture on the performance of the business ..................7 N

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Factors affecting individual behaviour at work ........................................................................10 Leadership styles - theory and practice .....................................................................................13 Organisational theory and practice of management..................................................................16

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Approaches to management. .....................................................................................................27 Leadership styles and change management ..............................................................................32 Motivational theories ................................................................................................................35 Nature of groups and group behaviour .....................................................................................39 Factors influencing effective teamwork....................................................................................43

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Impact of technology on team functioning ...............................................................................46

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UNIT MANUAL- HND Business- Organisations and Behaviour

ORGANISATIONAL STRUCTURES AND CULTURE
Organisational Structure

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Organisational structure is a framework used by a company to divide its processes and activities needed to complete business operations. Most companies use a well-defined structure that lists management positions, and who is responsible for tasks and activities.

Common types of organisational structures include functional, geographic, product and customer. Functional structure is based on activity/function, geographic structure is based on location of businesses or department, product based on lines or items produced in groups and customer based on individual, business or government consumers.

Companies may decide to use a matrix organisational structure, which combines one or more structure bases. For example, combining product and customer structures allows a company to manufacture and market specific goods or services for different customer types.

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Organization structures will typically fall under a centralized or decentralized form. Centralized relies on one individual to make decisions while decentralized organizations will rely on several individuals for decisions. Organizations are set up in specific ways to accomplish different goals, and the structure of an organization can help or hinder its progress toward accomplishing these goals. Organizations large and small can achieve higher sales and other profit by properly matching their needs with the structure they use to operate. There are three main types of organizational structure: functional, divisional and matrix structure.

Functional structure

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Functional structure is set up so that each portion of the organization is grouped according to its purpose. In this type of organization, for example, there may be a marketing department, a sales department and a production department. The functional structure works very well for small businesses in which each department can rely on the talent and knowledge of its workers and support itself. However, one of the drawbacks to a functional structure is that the coordination and communication between...
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