Organizational Behavior Paper 1

Topics: Organization, Pharmacy technician, Term Pages: 5 (836 words) Published: April 27, 2015


Organizational Behavior Paper
MGT/312
4/20/2015

As a whole, managers within any organization are allowed an opportunity and are expected to be a part of the improvement of the overall performance within said organization. Typically, organizations are groups of managers and associates etc. that work as a team to utilize ideas and actions to reach the organization’s goals. This paper will aim to explain the main parts of organizational behavior, as well as to provide concrete examples of exactly how these parts or components are used in the workplace. It will also display how these parts would benefit management within the organization.

According to organizationalbehaviors.blogspot.com, there are four basic components of organizational behavior; the competencies that integrate the next three components; individuals in organizations; team and leadership behaviors; and the organization itself (“4 Basic Components For Learning About Organizational Behavior”, n.d.). Some businesses may see some short term success early, but to sustain long term success and to grow the business, those within the business have to be able to manage, anticipate change, and make the correct decisions in response to these changes. This can be rather difficult due to the fact that change is most often met with resistance, at least initially. This difficult change or complexity comes about daily within organizations. In the face of that complexity and the subjectivity of human cognition, affect, and interaction, it is an ambitious endeavor indeed to conceive a model of leadership and organizational behavior that emulates the rigor and complexity of physics and mathematics (Brewer, 2014). Positivity is also a great component of organizational behavior. One article refers to organizational behavior as POB (Positive Organizational Behavior). Also integral to the POB inclusion criteria is the developmental nature of optimism (Luthans & Youssef, 2007). Optimism can go a long way towards accepting the aforementioned change that has to take place for an organization to be successful in the long term.

As these organizational behavior components relate to my particular workplace, the people involved for one thing is a big component. The scope of practice to be more particular is key to the success and compliance of the pharmacy I work in. Embracing change is another key component when working in the pharmacy environment. In referring to the scope of practice, being a certified pharmacy technician, it is of utmost importance that I only do what is in my capacity to do within the pharmacy. That is, as a technician there are only certain job duties that we are allowed by law to perform, and there are other duties that must be left for the pharmacist and only the pharmacist to do such as counseling patients when they pick up a new prescription. As a technician we aren’t allowed to counsel patients as it is considered out of our scope of practice. The other big organizational behavior that I have experienced in the pharmacy is that of embracing change and using it to our advantage to better the pharmacy moving forward. For example, in the past we changed operating systems in the pharmacy so we had to adjust to using a completely different computer system to perform our day to day operations. This was initially met with resistance which is to be expected as change usually is. The learning curve of a new computer system is something that not everyone was excited about at first. Having said that, eventually we all understood that it was implemented for a reason, and we all embraced the change and after learning the new system it became clear why the change was made and that it was for the betterment of the pharmacy in the long term.

As a manager, knowledge of the various aspects of organizational behavior will come in great handy. You have to be able to lead and lead in a way that implements the different...

References: 4 basic components for learning about organizational behavior. (n.d.). Retrieved from http://organizationalbehaviors.blogspot.com/2013/05/4-basic-components-for-learning-about.html
Brewer, D.J. (2014, December). Leadership and Organizational Behavior. Consulting Psychology Journal: Practice and Research, 66.4(), 316-319. Retrieved from http://search.proquest.com.contentproxy.phoenix.edu/docview/1645197229?pq-origsite=summon&accountid=166133
Luthans, F., & Youssef, C.M. (2007, June). Emerging Positive Organizational Behavior. Journal of Management, 33(3), 321-349. Retrieved from http://jom.sagepub.com.contentproxy.phoenix.edu/content/33/3/321.full.pdf+html
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