In today’s volatile business environment, it is more important than ever that managers, whether of a global multinational or a small team, should understand the fundamentals of organizational design. Written specifically for executives and executive MBA students, the new edition of this successful book provides a step-by-step “how to” guide for designing an organization. It features comprehensive coverage of the key aspects of organizational design, including goals, strategy, process, people, coordination, control, and incentives. These aspects are explained through the use of a unique series of 2 Â 2 graphs that provide an integrated, spatial way to assess and plan organizational design. The new edition features a number of important improvements, including a new framework for understanding leadership and organizational climate, the introduction of the concept of manoeuvrability, and a completely new chapter examining joint ventures, mergers, partnerships, and strategic alliances. Richard M. Burton is Professor of Strategy and Organization at the Fuqua School of Business, Duke University.
Børge Obel is Professor of Organization and Director of the Interdisciplinary Center for Organizational Architecture, Aarhus University.
Gerardine DeSanctis was Thomas F. Keller Professor of Business Administration at the Fuqua School of Business, Duke University.
A STEP-BY-STEP APPROACH
Richard M. Burton
CAMBRIDGE UNIVERSITY PRESS
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# Richard M. Burton, Børge Obel, and Gerardine DeSanctis 2011 This publication is in copyright. Subject to statutory exception and to the provisions of relevant collective licensing agreements, no reproduction of any part may take place without the
written permission of Cambridge University Press.
First edition published 2006
Second edition published 2011
Printed in the United Kingdom at the University Press, Cambridge A catalogue record for this publication is available from the British Library Library of Congress Cataloguing in Publication data
Burton, Richard M.
Organizational design : a step-by-step approach / Richard M. Burton, Børge Obel, Gerardine DeSanctis. – 2nd ed.
Includes bibliographical references and index.
ISBN 978-1-107-00448-1 – ISBN 978-0-521-18023-8 (pbk.)
1. Organization. 2. Corporate culture. 3. Psychology, Industrial. I. Obel, Børge. II. DeSanctis, Gerardine. III. Title.
302.30 5–dc22 2010053595
ISBN 978-1-107-00448-1 Hardback
ISBN 978-0-521-18023-8 Paperback
Cambridge University Press has no responsibility for the persistence or accuracy of URLs for external or third-party internet websites referred to in this publication, and does not guarantee that any content on such websites is, or will remain, accurate or appropriate.
List of figures
List of tables
Preface to first edition
Preface to second edition
An outline of the step-by-step approach
1 Define the scope of the organization and assess its goals
Introduction: The executive challenge of designing the organization Overview of this book
The information-processing view
Select an organization for analysis
Define the scope of the organization
Assess the organization’s goals
Misfits and balancing competing design dimensions
Where are you in the step-by-step approach?
Analyzer without innovation
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