Solutions to the Barriers of Effective Communication

Topics: Communication, Barrier, Interpersonal communication Pages: 5 (1297 words) Published: August 19, 2013
UNIVERSITY OF NAIROBI
COLLEGE OF EDUCATION AND EXTERNAL STUDIES
DEPARTMENT OF EDUCATION, COMMUNICATION AND TECHNOLOGY

COURSE CODE:TEC 111
COURSE TITLE:ADMINISTRATION AND SUPERVISION OF A PRE-SCHOOL TASK:A) WITH THE AID OF AN APPROPRIATE DIAGRAM, DESCRIBE THE PROCESS OF COMMUNICATION
B) EXPLAIN ATLEAST 5 BARRIERS OF COMMUNICATION
C) PROVIDE SOLUTIONS TO THE BARRIERS
PRESENTED TO:DR. MWANGI
PRESENTED BY:KAMANGA FAITH W.
REG. NO.:E45/4090/2013
SIGN:……………………………………………………………………… DATE OF SUBMISSION:………………………………………………………………………

INTRODUCTION
Communication is the process in which information, feelings, ideas and emotions are conveyed or relayed from one person to another. It may be verbal, non-verbal or written. Communication involves both transference and understanding of meaning. It is only when meaning is transmitted from one person to another that information and ideas can be conveyed. Meaning is not just transmitted but also understood. In this write-up, I illustrate the process of communication using the interpersonal communication model which helps to outline the basic process involved in a typical communication exchange, though it is a simplification of what really happens in a real life situation. INTERPERSONAL COMMUNICATION PROCESS

Interpersonal communication basically refers to communication which is between two individuals. An interpersonal model on the other hand is a diagrammatical representation of the various elements of communication-sender, message, channel, barrier, receiver, and feedback- showing the position of each of them for effective communication to take place.

MESSAGE

CHANNEL
ENCODING
RECEIVER
DECODING
SOURCE/
SENDER

BARRIER E.g. NOISE

FEEDBACK

ADAPTATION OF SHANNON AND WEAVER’S TRANSMISSION MODEL (1948)

Sender/source
This is the person who initiates the communication process. He creates the message or the content to be conveyed. The sender is the one who converts the idea into a message. This is what is referred to as encoding and it may take the form of spoken words, gestures or may also be written. Message

The message is the raw idea processed into a form that can better be understood by the receiver. Meaning is attached to the message and may vary from one person to another. The message transmitted will be affected by the code or group of symbols used to transfer meaning, the context of the message itself and the decisions that the source makes in selecting and arranging both the codes and the content. Channel

It is the medium through which the message passes through from the sender to the receiver. In an organizational setup, a transmission channel is either formal or informal. It is formal if established by the organization and informal if not. Channels include a variety of structures and systems including the mouth, television sets, mobile phones, postal systems, among others. The sender must therefore choose the channel that is most appropriate to ensure that the receiver receives the message as he intends. Barrier

A barrier is a factor that hampers effective communication. It may lead to distortion of the message or even prevent the receiver from receiving the message at all. These barriers are discussed in detail later in this write-up. Receiver

This is the person to whom the message is intended. The receiver may also be referred to as the decoder since he is the one who interprets the message. The receiver attaches meaning to the message conveyed in order to understand it in the form that the sender intended. The receiver’s decoding ability is depends on his attitude, cognitive skills and his socio-cultural background. Feedback

It forms the final link to an interpersonal communication process. Feedback refers to the receiver’s response or reaction to the message. It may take the form of verbal responses, gestures, questioning or no response at all. Feedback helps to evaluate whether the receiver indeed received the message...
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