The Heart of Change

Topics: Organization, Organizational studies, Decision making Pages: 7 (2615 words) Published: July 24, 2013
TRunning Head: The Heart of Change Integrative Paper

The Heart of Change
Integrative Paper
Cordell Reynolds
Webster University

Abstract
Organizational change is not easy, but is an integral component that often allows the company and its employees to be prosperous. There are many ways to approach organizational change. Some are scientific theories like those stated in Organizational Behavior and Management (John Ivancevich) while others like John P. Kotter in “The Heart of Change,” believe it is just getting to the heart of your employees. If an organization today wants to be successful, they must understand why change is resisted and determine how to create a process to overcome this resistance to change. This essay will closely examine Kotter and Cohen’s eight-step processes proposed in the “Heart of Change,” and compare it to the theories presented in the text (Organizational Behavior and Management) by Ivancevich.

Introduction:
Change is to make the form, nature, content, future, or course of something different from what it is or from what it would be if left alone (Dictionary.com). Change is essential for growth or progress, whether it be personal or organizational. Quite often, change is inhibited because of fear. As a result, the pursuit of change can become a very daunting task. Today’s business world is more diverse than ever with numerous moving parts in the decision making process. So, how do you promote change within an organization? As these diversities merge more and more, how do businesses today stay successful yet retain their best employees? How do companies change their human resources elements and stay successful? All organizations form with the goal of accomplishing a given task. This goal could include growing profits, fighting cancer, or ending homelessness just to name a few. As time goes, these organizations must develop and implement changes that will lead to growth and success. Organizational change is not easy, but it is an integral part that often allows the company and its employees to be prosperous. Dealing with change requires management to understand internal and external driving forces that create organizational change. Companies must strategically plan for the implementation of any and all proposed changes. Management must also expect employees to resist any proposed changes and be prepared to overcome this obstacle in order to truly transform the organization. Organizations must evolve through life cycles just like people. There are many ways to achieve this; some are scientific theories like those stated in Organizational Behavior and Management (John Ivancevich) while others like John P. Kotter in “The Heart of Change,” believe it is just getting to the heart of your employees. Which one is the right path to follow? Or can you follow both? If an organization today wants to be successful, they must understand why change is resisted and determine how to create a process to overcome this resistance to change. This essay will closely examine Kotter and Cohen’s eight-step processes proposed in the “Heart of Change,” and compare it to the theories presented in the text (Organizational Behavior and Management) by Ivancevich. Discussion:

Most companies have the perception that change occurs when you make individuals think differently. In the book, “The Heart of Change,” John Kotter and Dan Cohen (2002) present a different claim. They present that change happens when you make people feel differently. True change occurs when you appeal more to the heart rather than the mind. According to Kotter and Cohen (2002), people change what they do because they are shown a truth that influences their feelings. Built around eight steps, “The Heart of Change,” provides an action plan as well as advice on creating successful change in organizations—and provides insight from companies that are...

Bibliography: Ivancevich, J. M., Konopaske, R., & Matteson, M. T. (2011). Organizational Behavior and Management. New York: McGraw-Hill Irwin.
Kotter, J. P., & Cohen, D. S. (2002). The Heart of Change. Boston: Harvard Business School Press.
Continue Reading

Please join StudyMode to read the full document

You May Also Find These Documents Helpful

  • The Heart of Change Essay
  • The Heart of Change Essay
  • Organizational Theory and "The Heart of Change" Essay
  • Essay on Change of Heart by Jodi Picoult
  • modified heart of change Essay
  • Change in Heart of Darkness Essay
  • change of heart Essay
  • Essay on The Heart of Change Review

Become a StudyMode Member

Sign Up - It's Free